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Teams users can receive and answer calls from Cloud auto attendants and call queues directly from their Teams client.
Cloud auto attendants provide a series of voice prompts or an audio file that callers hear instead of a human operator when they call in to an organization. An auto attendant lets callers move through the menu system, place calls, or locate users by using a phone keypad (DTMF) or voice inputs using speech recognition.
Cloud call queues include greetings that are used when someone calls in to a phone number for your organization, the ability to automatically put the calls on hold, and the ability to search for the next available call agent to handle the call while the people who call are listening to music on hold. You can create single or multiple call queues for your organization.
Users will be able to differentiate incoming calls from an auto attendant or call queue before they answer the call. Along with the name and/or number of the caller, each call will include information about who the caller was trying to reach, giving users a better context for addressing the caller.
Free boz digital labs rackspacer plug in for mac. The following illustration shows how an incoming call from an auto attendant or call queue will appear to a user.
Once an auto attendant or call queue call is answered, the user can process the call like any other call — they can add or conference in another user or transfer the call to another party. Also, auto attendant calls will be forwarded based on the user's configuration.
Note
Call queue calls are not forwarded based on the user's configuration. This is to ensure callers remain in the queue until an agent can answer the call and the caller isn't forwarded unexpectedly.
Support for auto attendant and call queue calls is available in the following clients:
To receive auto attendant and call queue calls on Microsoft Teams, you need to configure your interoperability policy and upgrade policy. Please review Migration and interoperability for organizations using Teams together with Skype for Business. If you do not have auto attendant and/or call queue configured and would like to do so, see Set up a Cloud auto attendant and Create a Cloud call queue.
Phone Call Software - Free Download Phone Call - Top 4 Download - Top4Download.com offers free software downloads for Windows, Mac, iOS and Android computers and mobile devices. Visit for free, full and secured software’s. Jio voice call free download - HD Voice Call for Jio(Tool & Guide), Google Voice, Google Voice, and many more programs.
Teams users can receive and answer calls from Cloud auto attendants and call queues directly from their Teams client.
Cloud auto attendants provide a series of voice prompts or an audio file that callers hear instead of a human operator when they call in to an organization. An auto attendant lets callers move through the menu system, place calls, or locate users by using a phone keypad (DTMF) or voice inputs using speech recognition.
Cloud call queues include greetings that are used when someone calls in to a phone number for your organization, the ability to automatically put the calls on hold, and the ability to search for the next available call agent to handle the call while the people who call are listening to music on hold. You can create single or multiple call queues for your organization.
Users will be able to differentiate incoming calls from an auto attendant or call queue before they answer the call. Along with the name and/or number of the caller, each call will include information about who the caller was trying to reach, giving users a better context for addressing the caller.
Free boz digital labs rackspacer plug in for mac. The following illustration shows how an incoming call from an auto attendant or call queue will appear to a user.
Once an auto attendant or call queue call is answered, the user can process the call like any other call — they can add or conference in another user or transfer the call to another party. Also, auto attendant calls will be forwarded based on the user\'s configuration.
Note
Call queue calls are not forwarded based on the user\'s configuration. This is to ensure callers remain in the queue until an agent can answer the call and the caller isn\'t forwarded unexpectedly.
Support for auto attendant and call queue calls is available in the following clients:
To receive auto attendant and call queue calls on Microsoft Teams, you need to configure your interoperability policy and upgrade policy. Please review Migration and interoperability for organizations using Teams together with Skype for Business. If you do not have auto attendant and/or call queue configured and would like to do so, see Set up a Cloud auto attendant and Create a Cloud call queue.
Phone Call Software - Free Download Phone Call - Top 4 Download - Top4Download.com offers free software downloads for Windows, Mac, iOS and Android computers and mobile devices. Visit for free, full and secured software’s. Jio voice call free download - HD Voice Call for Jio(Tool & Guide), Google Voice, Google Voice, and many more programs.
Teams users can receive and answer calls from Cloud auto attendants and call queues directly from their Teams client.
Cloud auto attendants provide a series of voice prompts or an audio file that callers hear instead of a human operator when they call in to an organization. An auto attendant lets callers move through the menu system, place calls, or locate users by using a phone keypad (DTMF) or voice inputs using speech recognition.
Cloud call queues include greetings that are used when someone calls in to a phone number for your organization, the ability to automatically put the calls on hold, and the ability to search for the next available call agent to handle the call while the people who call are listening to music on hold. You can create single or multiple call queues for your organization.
Users will be able to differentiate incoming calls from an auto attendant or call queue before they answer the call. Along with the name and/or number of the caller, each call will include information about who the caller was trying to reach, giving users a better context for addressing the caller.
Free boz digital labs rackspacer plug in for mac. The following illustration shows how an incoming call from an auto attendant or call queue will appear to a user.
Once an auto attendant or call queue call is answered, the user can process the call like any other call — they can add or conference in another user or transfer the call to another party. Also, auto attendant calls will be forwarded based on the user\'s configuration.
Note
Call queue calls are not forwarded based on the user\'s configuration. This is to ensure callers remain in the queue until an agent can answer the call and the caller isn\'t forwarded unexpectedly.
Support for auto attendant and call queue calls is available in the following clients:
To receive auto attendant and call queue calls on Microsoft Teams, you need to configure your interoperability policy and upgrade policy. Please review Migration and interoperability for organizations using Teams together with Skype for Business. If you do not have auto attendant and/or call queue configured and would like to do so, see Set up a Cloud auto attendant and Create a Cloud call queue.